The vessel IT partner responsible for your safe navigation
Ocean Connect Co., Ltd. maximizes vessel safety and operational efficiency with IT services specialized for the marine environment, supporting our clients' success at sea.
Customer-centric
We understand the on-site needs of shipping companies and crews, and deliver tailored solutions quickly to maximize operational efficiency.
Expertise
With deep maritime IT expertise, we optimize the IT systems and network infrastructure that are a vessel's core assets.
Trust
Transparent service and systematic quality management build long-term trust and a safer maritime network environment.
Wherever a vessel sails, we take responsibility from design to operation so its IT never stops — that is what Ocean Connect does.
Company Overview
- Company
- OCEAN CONNECT Co., Ltd.
- Founded
- June 11, 2019
- Business
- Maritime IT services and solution development
- Head Office
- Room 218, Yongdang Building 9, 365 Sinseon-ro, Nam-gu, Busan, Korea
- Certifications
- ISO 45001 · Certified Venture Company
- R&D Center
- Corporate R&D center since 2023 · vessel-specific IT solutions · marine-environment technology research
- Registrations
- Ship repair · Ship supply
- Service Area
- Onboard service at major Korean ports (Busan, Ulsan, Gwangyang, Yeosu, Pohang, Incheon, Pyeongtaek); overseas ports by remote support and travel
Main Business
Integrated Vessel IT Maintenance
Rapid response for all onboard IT infrastructure through a 24/7 monitoring system.
Network Infrastructure & Consulting
Design, deployment, and consulting for highly reliable wired/wireless networks optimized for the marine environment.
Cyber Security Solutions
Marine-specific firewalls, endpoint security, and access control to protect vessel networks and data.
Remote Management & Monitoring
Intelligent RMM service that diagnoses and proactively manages vessel IT systems from shore in real time.
Satellite & CCTV Systems
High-bandwidth VSAT solutions and high-resolution CCTV systems with professional engineering services.
Marine Specialty Equipment
Advanced equipment for safe navigation such as CITADEL emergency communication and digital inclinometers, plus industrial IT hardware.
Organization
Specialist teams work closely together to give every fleet responsive, accountable support.
Technical Support
- ·Vessel network design, deployment, consulting
- ·Installation and commissioning of key systems
- ·24/7 integrated maintenance, remote support, fault handling
R&D
- ·Vessel-specific IT solution development
- ·Marine-environment technology research
- ·New technology adoption and verification
Sales
- ·IT solution and system proposals, technical sales
- ·Domestic and overseas partner management
Management
- ·Accounting, finance, procurement, supply chain
- ·HR, general affairs, employee benefits
Technical Staff
A four-level escalation path from intake to root-cause resolution. Specialist engineers resolve issues quickly and thoroughly, escalating by difficulty until the root cause is fixed.
- L1Intake & first response — single helpdesk for faults and quotes
- L2Remote fix & onboard service in Korea and overseas
- L3Complex fault analysis & commissioning lead
- PMRoot cause, solution & recurrence prevention
Trust proven by numbers
Based on service records from May 2019 to June 2026
Service Track Record
We currently run integrated IT maintenance for 200+ vessels, maintaining long-term contracts with shipping companies and supporting all vessel types — container, bulk, tanker, PCTC, and gas carriers.
- Integrated IT management for the entire PAN OCEAN owned fleet · 2019–present
- Integrated IT management for STX OCEANSERVICE managed vessels · 2023–present
- Integrated IT management for the entire HANARO SHIPPING owned fleet · 2026–present
- Satellite commissioning for KDDI managed vessels · fleet-wide security equipment deployment
On-site & Remote Capability
We resolve issues immediately at sea through remote support, and board vessels ourselves — at Korean ports and at overseas shipyards for newbuilds.
- 14,369 remote support cases · 93.5% remote immediate resolution
- 375 onboard inspections (202 vessels) · 312 newbuild (104 vessels) · 304 install/repair
- 991 onboard jobs · 749 trips · 1,207 deployed days
- 151 overseas shipyard newbuild visits · 60%+ of newbuild/takeover visits overseas
Working with shipping, telecom, and equipment partners
Through partnerships with shipping companies such as PAN OCEAN, STX OCEANSERVICE, and HANARO SHIPPING, telecom operators such as KDDI, and equipment suppliers, we deliver global maritime IT services.
History
- ·First integrated IT management contract for the entire HANARO SHIPPING owned fleet
- ·Replacement security equipment supplied and installed across the entire PAN OCEAN owned fleet
- ·Integrated IT management contracts ongoing for the entire PAN OCEAN owned fleet and STX OCEAN SERVICE managed vessels
- ·Certified venture company · corporate R&D center established
- ·First integrated IT management contract for STX OCEANSERVICE managed vessels
- ·Centrally managed endpoint security supplied and installed across the entire PAN OCEAN owned fleet
- ·VSAT commissioning for KDDI managed vessels
- ·Mail solution migration support for KDDI contracted vessels
- ·Vessel IoT system and newbuild network deployment for global shipping companies
- ·Vessel weather observation equipment installation (Korea Meteorological Administration)
- ·WiFi Management Solutions supplied and deployed across the entire PAN OCEAN owned fleet
- ·E-Mail Sharing Solutions supplied and installed across the entire PAN OCEAN owned fleet
- ·Ocean Connect Co., Ltd. founded (June 11)
- ·Registered for ship repair and ship supply
- ·First integrated IT management contract for PAN OCEAN owned vessels and fleet-wide security equipment deployment