Uninterrupted vessel communication at sea
Reliable vessel connectivity from port to open sea: we install and commission vessel VSAT, FBB, IRIDIUM, Starlink Maritime, LTE, and other satellite and mobile systems for the onboard environment, and provide first-line response to communication faults during voyages.
Systems We Handle
VSAT
Maritime VSAT: a high-bandwidth satellite link used as the primary line for business data, email, and remote support.
FBB (Fleet Broadband)
Inmarsat-based voice and data — a VSAT backup and low-volume data line.
IRIDIUM
Low-earth-orbit terminals covering all sea areas including polar regions.
STARLINK Maritime
LEO-based high-speed internet suited to crew welfare and high-volume data.
LTE
Terrestrial mobile line for coastal and port areas; onboard LTE router installation and integration.
CITADEL Emergency Comm
Independent emergency satellite link — the last line of contact during piracy or power loss.
Vessel Satellite Communication Services
Installation & Commissioning
Ship VSAT installation (VSAT terminal and antenna for vessels) and Starlink terminal setup, communication tests, onboard network integration, and firewall policy setup.
First-line Fault Response
FBB, IRIDIUM, and maritime VSAT faults are received by our 24/365 helpdesk and diagnosed and fixed remotely.
Integrated Link Design
VSAT, IRIDIUM, STARLINK, LTE and other links connected at the same time and integrated into the onboard network, with per-link traffic policies, priority-based failover and automatic satellite switching.
Vessel Email Operation
E-Mail Sharing S/W supply, licensing, and operation support to cut satellite costs.
Commissioning Process
- 01
Survey
Vessel structure, existing equipment, and link status; mounting location and cable route design
- 02
Installation
Antenna, modem, and router installation, cabling, and power
- 03
Communication Test
Satellite acquisition, link quality measurement, voice and data tests
- 04
Network Integration
Onboard firewall and switch integration, per-link access policies, backup link setup
- 05
Training & Handover
Crew training, step-by-step guides, commissioning report
Track Record
- VSAT commissioning for KDDI managed vessels (2022–)
- Numerous VSAT · STARLINK commissioning jobs for mid-to-large shipping companies (2022–2025)
- E-Mail Sharing Solutions supplied and installed across the entire PAN OCEAN owned fleet (2020)
- Mail solution migration support for KDDI contracted vessels (2022)
Vessel Email & Cost Savings
We supply and operate E-Mail Sharing S/W to synchronize ship-shore email efficiently, and distribute antivirus and security patches from an onboard server to reduce satellite data usage.
Learn about vessel email sharing — OCEAN-PublicMail™